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FAQs

Frequently Asked Questions (FAQ)

Welcome to the Nairobi Repair Center FAQ page! Below, we answer common questions about our appliance repair services. If you need more help, feel free to contact us.

1. What appliances do you repair?

We repair a wide range of household appliances, including:

  • Washing machines
  • Refrigerators
  • Dishwashers
  • Tumble dryers
  • Televisions
  • Cookers and ovens

If you have an appliance not listed above, contact us, and we will let you know if we can help.

2. What areas do you serve?

We serve all areas within Nairobi County. This includes both residential and commercial properties.

3. How do I book a repair service?

You can book a repair service by:

  • Calling us directly on our provided phone number.
  • Filling out the online booking form on our website.
  • Visiting our office in Nairobi for assistance.

4. What is the cost of your repair services?

Our costs depend on the type of appliance and the issue. Once you contact us, we will:

  • Provide an estimate over the phone or online.
  • Perform an on-site inspection to confirm the exact cost.

5. Do you offer same-day repairs?

Yes, we offer same-day repair services for most appliances if you contact us early. This is subject to technician availability.

6. Are your technicians qualified?

All our technicians are certified, experienced, and trained to repair different appliance brands and models. We ensure professional and reliable service.

7. Do you provide a warranty for repairs?

Yes, we provide a warranty for all repairs. If the same issue occurs within the warranty period, we will fix it at no extra cost.

8. What should I do before calling for a repair?

Before calling us:

  1. Check if the appliance is plugged in and turned on.
  2. Look for any error codes on the display (if applicable).
  3. Describe the issue clearly when contacting us.

9. Do you repair appliances from all brands?

We repair appliances from most major brands, including Samsung, LG, Bosch, Whirlpool, and more. If you are unsure, ask us, and we will confirm.

10. Do you offer maintenance services?

Yes, we offer routine maintenance for all types of appliances. Regular maintenance helps prevent breakdowns and improves performance.

If you have other questions, please get in touch with the Nairobi Repair Center. We are here to help you!

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